
Workshops
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Track 08: Building Trust with Staff in the Workplace
Symptoms of Trust and Distrust
Staffs that Trust
• Staff has no inhibition in sharing opinions and views that are different or new.
• Management solicits staff ideas and allows them to participate in implementation.
• High retention of staff with little turnover.
Staffs that Distrust
• People frequently have “the meeting after the meeting.”
• Growing sense of apathy because “nothing changes anyway.”
• Fear of retaliation if decisions are appropriately questioned or disagreed with.