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Workshops
Customize Your Seminar
Maximize your office’s “personable atmosphere” and promote positive staff interaction through the services of TeamWorks! Choose from the following workshops and schedule either half day or full day sessions. Select any combination of tracks to fit your organization’s needs.
Track 15: Building When Peers are Promoted in the Workplace (From Buddy to Boss)
Reestablishing new expectations (new day; new way)
From friends to being friendly (social impact)
Supervising stronger personalities (courage)
Track 16: The Ideal Team and Team Player in the Workplace
Specific steps to building a stronger team
The qualifications of a team player to make and stay on a team
Building trust in the team culture
Huddles and Halftimes: Addressing team problems
Track 17: Professional Mentoring Staff in the Workplace (For Trainers/Instructors)
The lasting benefits of mentoring in the workplace
Toxic traits of a mentor
Who qualifies as a mentor?
Track 18: Listening Skills 201 in the Workplace (Management)
Hearing and validating a different point of view
Listening and communication with the different temperaments of your staff
Managing the employee who only feels heard if you do what they want
Preventing the meeting after the meeting
Why some staff complain about not feeling heard in a meeting
Track 19: Time Management or Self-Management in the Workplace
Time management or self-management
Choosing between the vital and urgent
Delegation to whom and how?
Identifying the time sappers
Track 20: Perceptions of Self and Others in the Workplace
The importance of workplace perceptions
How perceptions are formed and why
Misperceptions and correcting them
Changing bad perceptions to good ones (there is a way back)
Track 21: Customer Service a Win-Win in the Workplace
Customer Service: Key to Client Retention
The Power of Front Desk First Impressions
Common Taboos About Customer Service
Top Customer Satisfaction Builders